Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Introduction

Padel360 (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

  • Personal identification information (name, email address, phone number)
  • Booking and payment information
  • Usage data and preferences
  • Device and browser information
  • Location data (with your permission)
  • Communications and feedback

How We Use Your Information

  • Process bookings and payments
  • Provide and improve our services
  • Send booking confirmations and updates
  • Communicate about promotions and events
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

Information Sharing

  • We do not sell your personal information
  • Shared with service providers (payment processors, email services)
  • Disclosed when required by law
  • Shared with your consent
  • Aggregated anonymous data may be shared for analytics

Data Security

  • Industry-standard encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Track your visit across websites

Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to our processing of your data

Children’s Privacy

Our services are not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us: